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How to Clean Up a Messy Conversation
Life is messy. Or as Susan Scott puts it, “Life is curly.” Having successful conversations is a learned skill, but even for those with a lot of training, conversations don’t always go the way we...
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Fierce Tip of the Week: Improve Two Relationships through Conversation
The conversation is the relationship. It is such a simple five word sentence. Yet, the depth and applicability of this concept is powerful. The quality of your conversations dictate the quality of...
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Check Yourself: Business is About Relationships
In our daily routines, we might find ourselves getting lost at times in what is often referred to as “the grind.” Wake up. Go to work. Work hard. Achieve. In the process of doing what we do, we may...
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How to Prevent Your Own Brain from Hijacking Work Conversations
“Darn! I wish I hadn’t said that!” “Yikes, I really shouldn’t have done that!” We’ve all been there. These two phrases, or something like them, have come out of most of our mouths at one time or...
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An Easy Trick to Reduce Workplace Biases
“I may think I see you as you are, but in truth, I see you as I am.” – Susan Scott If you’re human, you’re guilty of having biases. We all plead a bit of insanity. We tend to see things through our...
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Fierce Tip of the Week: Don’t Assume, Ask!
We write about making assumptions often on the Fierce blog, because inaccurate assumptions are the Achilles’ heel of conversations. Asking questions, checking for understanding, and being thorough are...
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3 Tips for Leaders to Avoid Insanity
“Insanity: doing the same thing over and over again and expecting different results.” -Albert Einstein As a leader, have you ever tried to solve the same problem the same exact way over and over...
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Lack of Clarity in the Workplace is Costing Your Organization
“Clarity affords focus.” –Thomas Leonard If things are foggy or ambiguous on our way to success, any actions we take will require more time and resources, or may fail altogether. Especially if we’re...
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Fierce Tip of the Week: Go Deeper
How many times a week do you have a conversation that just stays at the surface? With your colleagues? With your family? With your friends? It happens often. Even when we are in conversation, we can...
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How to Propose a New Idea in a Closed Environment
“Innovation distinguishes between a leader and a follower.” -Steve Jobs Anyone can be a leader within an organization. Whether or not your role has the “leader” title assigned to it, you can be...
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